What wood is this furniture made of ?

All our products/furiture are made in Solid Sheesham Wood. Sheesham wood is the hardest/best wood availble for furniture manufacturing in Inida.

Does this furniture Come in knocked down state or ready to assemble?

Bed, sofa and Dining/Centre table comes in knocked state and rest all comes in ready to use condition.

How is furniture assembled ?

Furniture that requires assembly are very easy to be assembled by a layman. We provide Free assembly service in Bangalore, Delhi, Ghaziabad, Noida, Gurgaon, Greater Noida, Faridabad, Pune & Mumbai for orders above 19999.00.

What sort of warranty does furniture carry ?

All our products carry a lifetime warranty for termite resistance.

Is complete furniture made of Sheesham Wood?

Yes, furniture is made of Solid Sheesham Wood. In Beds engineered board is provided extra to support mattresses and cushions. In Sofas, Plyboard is provided extra to support seats & cushions. Back of cabinets, being invisible parts are made in plywood as industry acceptable standard.

How durable is this furniture/ What is its lifetime?

Being made in Solid Sheesham wood with lifetime warranty of termite resistance, it is the most durable product in wooden furniture industry. Since its not perishable (obviously) , thus lifetime cannot be defined.

What are the different kind of finishes ?

These are the 3 different finishes used..

Can we choose any finish of any product or we have to choose the default finish only?

It is recommended to use choose the default finish of the product, however you may opt for any finish, by mentioning your choice of (available)Finish in the order notes ection.

Is Shipping Free All India ?

Yes we ship our products ALL over INDIA< for FREE !

How is the Furniture shipped.

Furniture is shipped by Gati, Safexpress and Vehicles.

How can i track my order?

You can track your order status by logging in to your account at www.insaraf.com/login , or if your order is shipped and you have the tracking details, you can track your shipment here www.insaraf.com/track

How much time is taken for Shipping?

Estimated Shipping times are mentioned on every product page. Estimated Shipping time of your total order will be displayed on your cart page.

I have the ttacking no. but cant track, what should i do ?

Not to worry, shipping company may tak eupto 72 hours to update their system with the info. The details will show up shortly.

i have received my Order, how about assembly.

If you are from bangalore or Mumbai and your order was above 14999.00, just drop in an assembly request at support@insaraf.com and team will visit you within working 48 hours for assembly.

What if there is some issue/damage in transit?

All the transit relates damages are totally our responsibility.

What are payment optiosn available?

Debit Card , Credit Card & Net Banking

Why no COD ?

We are as serious as you are about Solid Wood Furniture. And our vision is to Make Solid Wood furniture available All over INDIA at the mosat affordable prices. Thus to keep the prices affordable, Delivery ALL over INDIA ( as COD facility is provided by the Shipping companies at very very handful places in India for heavy product like Solid Wood Furniture ) and us at our toes to provide you will Quality and yet affordable Solid Wood furniture with unmatched service.

Is payment Safe ?

Yes, absolutely. We use Indusatry leading security measures PCI/DSS for all our paymenst and thus guarantee the security of your payment method.

What is your return Policy.

We have a very very Simple Policy for any Damage or Defect

1. Attempt a repair for smaller starches etc.

2. If not repaiarable Return?replacemenbt/refund