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Is Insaraf Furniture and Saraf Furniture the same?
Yes, Insaraf Furniture and Saraf Furniture refer to the same brand, offering premium solid wood furniture online across India.
Does Saraf Furniture offer customization?
Yes, Saraf Furniture offers customization options on selected furniture pieces, allowing customers to personalize dimensions, finishes, and designs to suit their homes.
Is Saraf Furniture good quality?
Yes, Saraf Furniture specializes in handcrafted solid wood furniture made from premium-quality materials such as Sheesham wood. Each piece is designed for durability, functionality, and long-term everyday use, making it a reliable choice for modern Indian homes.
Why Does Delivery Sometimes Get Delayed?
At Saraf Furniture, every product is crafted from 100% solid Sheesham wood and made with precision by skilled artisans. Unlike mass-produced furniture, our pieces go through multiple stages, wood seasoning, handcrafted production, polishing, and strict quality checks, to ensure long-lasting durability. Because of this detailed process, delivery timelines can occasionally extend, especially during: High-demand seasons (festivals & sales) Customization requests Logistics challenges in remote locations We believe in quality over shortcuts, which means we never compromise on craftsmanship just to deliver faster. That said, we are continuously improving our operations by: Expanding manufacturing capacity Strengthening logistics partnerships Providing better order tracking and updates Our goal is simple: Deliver premium solid wood furniture that is worth the wait. We truly value your patience and are committed to improving delivery timelines while maintaining the quality you expect from Saraf Furniture.
Why choose Saraf Furniture over other furniture brands?
Saraf Furniture combines solid wood craftsmanship, factory-direct pricing, customizable options, and timeless designs, making it a trusted choice for premium home furniture.
How can I contact Saraf Furniture customer support?
Customers can contact Saraf Furniture through the official contact page at Saraf Furniture Contact Page, call customer support at 080 6741 4797, or email furniture@insaraf.com for assistance with orders, product inquiries, customization, delivery, and after-sales support.
How do I track my order?
You can easily track your Saraf Furniture order by visiting the Order Tracking section on our website and entering your order details. You’ll receive regular updates on your order status, from production to dispatch and final delivery.
My item has already reached the distribution center. What happens next?
Once your order reaches the nearest distribution center, our delivery team coordinates the final delivery and will contact you to schedule a convenient delivery date and time.
What should I do if I am relocating or out of town?
If you’re relocating or unavailable during delivery, please contact our customer support team as soon as possible. We’ll do our best to reschedule your delivery based on your preferred timeline.
What should I do if I missed the delivery of my order today?
If you missed your scheduled delivery, our delivery team will usually attempt to contact you. You can also reach out to customer support to arrange a new delivery date.
What should I do if the delivery of my order is delayed?
While we strive to deliver on time, occasional delays may happen due to manufacturing, quality checks, or logistics. You can check your order status online or contact our support team for the latest update.
What is the estimated delivery time?
Estimated delivery times vary depending on the product, customization requirements, and delivery location. You can find the expected delivery timeline on the product page and in your order confirmation details.
How do I check the current status of my product?
You can check your product’s current status anytime through the Order Tracking page on our website or by contacting our support team for assistance.
How can I change my delivery address?
To update your delivery address, please contact Saraf Furniture customer support at the earliest. Address changes can usually be accommodated before dispatch.
I am unable to check my order status or tracking. What should I do?
If you're facing issues with order tracking, please contact our customer support team with your order ID. We’ll help you with the latest status and delivery details.
Why does the promised delivery date vary from one item to another?
Delivery timelines may differ depending on product type, stock availability, customization needs, and your delivery location. Handcrafted furniture may require additional production time to ensure quality.
What are the reasons behind late delivery or a missed expected delivery date?
As Saraf Furniture focuses on handcrafted solid wood furniture with strict quality checks, delays may occasionally occur during production or transit. We continuously work to minimize such delays and keep customers informed.
Does Saraf Furniture offer free home delivery?
Saraf Furniture offers free delivery pan India on all products. Delivery charges, if applicable, are clearly shown during checkout.
Will my furniture be delivered to my apartment?
Yes, our delivery team can deliver to apartments and residential buildings, subject to access availability such as elevators, staircases, and building policies.
Can I schedule delivery for a later date?
Yes, if you need your furniture delivered later than the scheduled date, please inform our customer support team in advance, and we’ll try to accommodate your request.
Can I receive all my ordered products in one single delivery?
If multiple items in your order are ready at the same time, we will aim to deliver them together. However, some items may arrive separately depending on availability and logistics.


